Thanks to the country's western development policy, Tibet's engineering projects have started, and Qu Yangwei has found a job in transporting cement and steel. Golmud to Lhasa more than 1,000 kilometers on the road, equipped with 560 horsepower Dongfeng Cummins engine Tianlong flagship accompanied him to measure the Qinghai-Tibet line, but also 33-year-old he does not have to worry about raising the cost of three children.
Cummins with love and peers
Every year, more than 2,000 Dongfeng Cummins and more than 1,200 Futian Cummins engines sold to Tibet have helped many Tibetans like Quyangwei to live a good life.
Roads, projects are fully flowering
On August 12, 2019, the "One Hundred Years of Cummins to the United States" tour team came to Tibet to meet them. It was the full bloom of "family members" such as Dongfeng Cummins and Foton Cummins in the Tibet road and engineering vehicles market.
"In the Dongfeng high-powered tractor, Dongfeng Cummins is the absolute mainstream; in the trucks, Dongfeng Cummins occupies half of the country." Dong Feng, who is responsible for the sales of the Sichuan-Tibet area, told reporters that Sichuan and Tibet are the dominant areas of Dongfeng Cummins. Nearly 10,000 units of sales have made Sichuan and Tibet and Henan and Hubei known as Dongfeng Cummins in the country's three “Millions of Provincesâ€; in Lhasa, Qamdo, Nagqu, Shigatse and other places, there are Dongfeng Cummins distribution outlets.
Tibetan users like the Cummins engine
The Dongfeng trucks everywhere on the Tibetan highway, with the help of Cummins, continuously transport coal, building materials, fruits and vegetables to the outside of the autonomous region. The engineering vehicles that are hard-working in the mining areas and construction sites also have the power from Cummins.
Zhao Zhenchao, marketing manager of Tibet Xinxin Automobile Sales Co., Ltd., said that from January to July this year, more than 1,200 dump trucks sold by the company were basically equipped with Foton Cummins engines, accounting for 30% of the market size of more than 5,000 dump trucks per year in Tibet. The share is ranked first.
Service that was exchanged for life
What is the reason for achieving such achievements in Tibet?
"The traffic jam in Tanggula Mountain in the previous year was that Dongfeng Cummins sent me clothes and food." The personal experience of Qu Yangwei may explain the reason. Tibet, which is sparsely populated, is bound to serve the market first, and this "service first" is exchanged for life.
In the view of Juan, the head of the Dongfeng Cummins Tibet Service Station, it is not the most thrilling of his service career to send the life-saving materials to the driver who suffered a traffic jam in Tanggula.
The service of the previous year, the destination of Juan and the repair technicians was as high as 5,800 meters. It was a midsummer, but the experienced them prepared cotton coats, mineral water and fast-food noodles, but they were not able to repair the car on the way. Puncture the tire again after the spare tire. Two days and two nights, the places where they were trapped did not pass. In order to complete the task, several people had to find people on foot. After 20 kilometers, they finally found the local Tibetans. “Tibet people took the motorcycle and took the broken tires back and brought them back to the new tires. After the tires were installed, we set off again.†Juan said that at 5,800 meters above sea level, the repairman’s gloves were glued to the wrench, one The removal of the oil pan screws took 2.5 hours.
Local distributor service provider in Tibet
Even in such a harsh environment, Cummins' service is still of a high standard. "Receive the user's phone within 2 hours to get ready for the tool to start, 8 hours to arrive; overhaul within 48 hours." Dong Bin said that due to the highway speed limit in Tibet, for more than 500 kilometers of rescue, if you can not arrive on time, you need service. Personnel and users communicate at any time. "In order to shorten the service time, we can judge the problem in advance by comprehensively checking the fault code, and prepare tools for calibration and post-processing procedures."
Compared to mobile road vehicles, engineering vehicles operating on a small scale clearly require another service plan.
“We have 7 first-class service stations and more than 100 secondary service stations in Tibet. As long as there are problems, users can contact the service manager nearby.†Zhao Zhenchao said that many Tibetan users will not call the 400 hotline. The local outlet manager is Their "400".
As a service, spare parts are the highlight. Whether it is Dongfeng Cummins or Foton Cummins, they are making great efforts in the spare parts and oil reserves. In addition, almost all of Cummins' spare parts are available in Chengdu. When new products are available, Cummins will stock up in Tibet.
"For the spare parts required for the engine of the National 3 and the National 4, which are still in use, if there is no reserve at the service station, we will ship it by air to prevent the user from operating due to the delay of the accessories." Zhao Zhenchao said.
"I want to be like him"
Those who first arrived at the plateau will inevitably have altitude sickness with headaches and chest tightness. Tibet, which has only 40% to 50% oxygen in the plains, also tests the engine that needs oxygen to participate in combustion.
Cummins is obviously much more adaptable here than some engine brands have insufficient power and climbing on the plateau. "Cummins has its own standards and solutions for the decline of engine power, torque reduction, fuel consumption, smoke, etc. in the plateau." Dong Bin said that in Cummins's standard, each altitude rises above 4000 meters above sea level. 100 meters, the torque drops by 20 Nm, "For example, the National Six engine increases the intake throttle to increase the intake air volume and intake pressure, while meeting the environmental requirements, but also meet the power requirements. Previously we were at altitude The 3,500-meter Xichang test was conducted with a torque of 2,640 N•m of Dongkang 520 horsepower and a 560-horsepower engine overtaking lever.â€
Trucks serving Tibet projects
For engineering vehicles that transport sand and gravel, muck and other goods, the requirements for power are also increasing. "In the past, Auman used the Futian Cummins 400-horsepower engine, which now increases to 430 horsepower, and the power is more abundant." Zhao Zhenchao told reporters that in addition to the power, the cost is also a factor that Tibetan users value. "Fukang has a long distance of 100,000 kilometers." The maintenance cycle saves the user a large amount of maintenance and saves a lot of time."
Thanks to excellent service and product quality, Dongkang and Fukang have become increasingly stable in Tibet and have a significant word-of-mouth effect. Gui Jianghua, sales manager of Tibet Jinlutong Auto Sales and Service Co., Ltd. told reporters that under the leadership of old users, new users often name the Cummins engine.
"The most common sentence we have heard is - 'I want to be like him.'"
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