China National Heavy Duty Truck Co., Ltd. encountered "quality door"


“Strongly demanding that CNHTC recall Haowei Mining Vehicles. Eight Haowei Mining Vehicles will fail one month later. Replacement of spare parts within half a year will not solve the problem completely. We suspect that Haowei Mining Vehicle has quality or design. In the past six months, due to the failure of the Coway Co., Ltd., we were unable to complete the schedule requirements issued by the landlords on time, and for this reason, our company had already replaced three sites and each site was less than two months before being expelled by the mine owners. Appeared, leading to increased cost of our company's supporting machinery and equipment, serious loss of drivers and management personnel, and our reputation in the region has been seriously damaged.Now, the company has lost more than 2.5 million yuan.This is China National Heavy Duty Hao Wei mine car provoke a catastrophe!!! Recently, a manager of a road bridge material company in Shaanxi reported to the market information reporter about his misfortune.

Mr. He told reporters that “As the needs of the Wuhai Coal Mine site for earthwork stripping construction were contracted, on November 6, 2008, our company purchased 8 Haowei Mines produced by CNHTC Jinan Special Vehicle Co., Ltd. The car, worth 530,000 yuan per car, caused a problem with the quality of the vehicle, resulting in the purchase of the car for less than a month, and the engine horsepower and rear axle differentials were uncoordinated, causing continuous damage to the rear axle and the bridge. The computer version has frequent failures and the engine support fractures, and more seriously, the hydraulic transmission system and the brake system frequently cause problems, resulting in a number of roll-overs and crashes.From November 2008 to January 2009, one-time replacement of 8 vehicles was performed. In the middle and rear axles and the assembly, several of them had replaced the differential assembly several times within a month.However, although the Howe mine vehicle has been repaired many times, it still cannot fundamentally solve the problem and cause the vehicle to fail to work properly. It caused me major economic losses, the bank’s monthly payments could not be paid off, the wages of workers could not be paid, and the monthly attendance rate of vehicles due to quality problems was less than 15 days.

Mr. Ho’s last maintenance time was May 21. Since then, China National Heavy Duty Truck has played "hide and sneak;", shirk said "He Howe purchased the Howe mine car has been six months warranty period, not free maintenance. Mr. Ho told reporters: "The problem has been continuous since the day of purchase, and it has not been completely resolved. There are obvious quality defects in Haowei Mine Vehicle. Manufacturers should recall the vehicle and lose my money.

The customer who has such annoyance from Mr. He is not only his family. The sales manager of China National Heavy Duty Truck Group Co., Ltd. in Inner Mongolia told the reporter: “We also often encounter users complaining about the quality of Sinotruk Haowei Automobile. We feel that the situation is serious and there may be a design. Or quality defects.Our company leaders attach great importance to personally go to China National Heavy Duty Truck Group to coordinate consumer handling of this matter, but China National Heavy Duty Truck Group is very inactive and ignores users.At present, our company has stopped selling Haowei mining vehicles.

The manager of China National Heavy Duty Truck Sales Department Xing Hongkai told reporters: “Mr. Ho is arbitrarily making trouble. The Howe mine car has repeatedly failed due to serious user overload and the mine road is not in line with the road design of the “factory and mine road design.” The requirements, as well as the improper use of the car's operations, we cannot accept its claim for a claim of 2.5 million yuan;

According to China's national conditions, most of the mines' road designs do not meet the requirements of the "Factory and Mine Road Design Code." Most vehicles are overloaded.

Mr. He also told reporters: “Shaanxi Heavy Trucks Co., Ltd. produced heavy-duty trucks in the same construction site and under the same natural conditions. There was no quality problem in the middle and rear axles. After the bridge had serious quality defects and was repeatedly complained by users, the company may have stopped producing accessories, and the newly-produced Type 60 and rear axles are not compatible with the Howe mine vehicles we purchased, which still cannot completely solve the problem.
View related topics: China National Heavy Duty Truck Breaks Monthly Sales Record for National Heavy Truck Industry


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