The original spare parts of the car will "get off" the altar

If a 4S shop repairs a minor problem, it will cost hundreds of dollars. If it weren't for a repair shop that couldn't be repaired, I wouldn't spend money on the 4S shop. "In the Guangzhou Honda 4S shop in Yizhuang, Beijing, the owner of the Accord car owner who came to repair the dashboard, looked helpless.

Only the 4S shop can be repaired by many owners, because the 4S shop has monopolized maintenance technology.

Recently, the "Guidance on Promoting the Transformation and Upgrading of the Automobile Maintenance Industry and Enhancing the Service Quality" (hereinafter referred to as the "Opinions") issued by the Ministry of Communications, the National Development and Reform Commission, and the Ministry of Public Security, etc. jointly released the auto repair technical data and the free freedom of the original parts. Circulation and other aspects have made corresponding stipulations. In the future, the issue of “forced” maintenance to 4S stores will be expected to be solved.

Although there are many auto parts cities across the country, it is very difficult for consumers to buy original spare parts from Auto Parts City. The reason is that the strict control of accessories by domestic auto OEMs has prevented the parts from being properly circulated in the market.

The "Opinions" that will be formally implemented on January 1 next year clarifies two points: open maintenance of technical information and clear release of accessories channels. In accordance with Article 17 of the "Opinions," the implementation of the provisions of the automobile maintenance technology information disclosure system, from January 1, 2015, automobile manufacturers to the new car market, available information forms, convenient information channels, reasonable The price of information, without discrimination, no delay to the authorized maintenance companies and independent operators (including independent maintenance companies, maintenance equipment manufacturing companies, maintenance technology information publishing units, maintenance and technical training institutions, etc.) open vehicle maintenance technical information.

According to Zhou Bizan of Beijing Lianwei Zhongwei Electronics Co., Ltd., “General repairs can be performed at the repair shop, but some core maintenance technologies are involved. We cannot solve it. The owner must also send it to the 4S shop for maintenance.”

In addition to technology, many monopolistic measures in the field of car maintenance have also kidnapped consumers.

The “Opinions” clearly stated that automobile production and its authorized sales and maintenance companies (including imported automobile operating companies) should inform consumers to correctly use, repair, and repair automotive products in accordance with the instructions for use, and must not restrict or interfere with consumers’ discretionary choice of maintenance. Enterprises and maintenance services must not refuse to provide maintenance services on the grounds that the car has chosen non-authorized maintenance services within the “three guarantees” period.

Zhang Shengnan, sales consultant of Beijing Express Auto Sales Service Co., Ltd., told the author: “Now the market is fierce, new car sales have not made much money, and there are often sales promotions, so the proportion of after-sales profits is large, and the hourly fee is collected through installation and maintenance. And earning the difference between the parts is the main way to make a profit."

Although the maintenance monopoly of auto 4S stores has been criticized by many consumers, some car owners still rely on it. Mr. Liu, who lives in Beijing Yinghai Estate, sent his Grand Cherokee to the 4S shop every month for maintenance. "I would not choose to go to a car repair shop in the community. I would rather spend a little more money on 4S shop maintenance and feel more secure."

The "Opinions" clearly stipulate that breaking the monopoly of repair parts channels, encourage original parts manufacturers to provide original parts and independent aftermarket parts with independent trademarks to the auto aftermarket, and allow 4S shops to resell original goods to non-authorized maintenance companies or end users. Factory accessories and so on. The promulgation of this provision can further increase the degree of market competition, thereby increasing the openness of the auto maintenance market and making the auto parts market more inclusive.

Chang Biao, Minister of Industry Services of China Automotive Parts Industry Corporation, said in an interview with the author: “Broking the monopoly does not mean that all the accessories can be released into the market in the future, but should promote the auto parts market more regularly and orderly. The development of health.” The introduction of the “Opinions” will bring opportunities for the development of China’s auto aftermarket, and will benefit consumers in a more competitive market environment.

Manager Jiang of Beijing Yuanmeilai Machinery Equipment Co., Ltd. said: “The customer of the repair shop is mainly based on private cars. If it can be repaired wherever it is, and where it is repaired, everyone is sure to choose the closer distance and more favorable price. The working hours of private garages are mostly much lower than those of 4S stores.” If consumers can enjoy the technical support from car manufacturers at any car repair center, the garage market will surely be more prosperous.

The quality of auto repair plants is uneven, there is no certain rules and regulations for the industry competition, lack of credibility and credibility, rough business model and a series of issues are also well-known status quo.

With the decline in prices, it is often easy to derive related products, services, etc. Only by increasing the quality of products and services under the background of breaking the monopoly of auto parts, can we provide consumers with more choices.